This is going to be a very nuts-and-bolts blog. The point is that both Microsoft 365 and Blackboard make frequent changes in the User Interface (UI)—the way the product looks and works—and the changes are hard to follow. Apple Pages, Google Docs, and LibreOffice are much more stable, but the two products we use most frequently are very difficult to keep up with. There is a reason that you can't find online tutorials for these products: the changes come so frequently that nobody can keep up. I'm going to use this blog to post changes as I run into them, hoping to help you keep your sanity.
One of the stranger things about this whole system (especially Microsoft's part) is that the User Interface will change to some difficult new arrangement—then change back again. A couple of days ago the Outlook icon wasn't showing up in the Apps "Waffle." Finding it required a second-click search. Then it came back again. Other changes stay put, only to be completely revised with a new arrangement in three weeks or so. I'm not sure why all these changes happen. They rarely reflect any true change in function—just cosmetic. What they do mean, though, is that when you open a page and things do not look as you remembered, do not panic. Just engage your Sherlock Holmes Detective side and go looking for the thing you need. Shameless Plug: LibreOffice is a really good free word processor with a UI that doesn't change. It downloads to your computer and stays put. I've used it for a long time and love it. Here is the download link .